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> Frequently Asked Questions
| Free | Starter | Basic | Basic Plus | Small Business | Enterprise | |
| The Basics | ||||||
| Monthly Charge | None | $4.95 | $11.95 | $18.95 | $29.95 | $49.95 |
| Yearly Charge Paid in Advanced, 1 Month Free | None | $54.45 | $131.45 | $208.45 | $329.45 | $549.45 |
| Setup Fee | $35 | Free | Free | Free | Free | Free |
| Disk Space | 30 MB | 100 MB | 600 MB | 1000 MB | 6000 MB | Unlimited |
| Bandwidth | 1 GB | 5 GB | 10 GB | 25 GB | 60 GB | Unlimited |
| Domains | 1 | 1 | 2 | 4 | 6 | 8 |
| Subdomains | None | 1 | 10 | 20 | Unlimited | Unlimited |
| IP Addresses | Shared | Shared | Shared | 1 IP Address | 1 IP Address | 1 IP Address |
| Ecommerce | ||||||
| Shared SSL Certificate | No | No | Yes | Yes | Yes | Yes |
| Private SSL Certificate | No | No |
Add-on $59 / Year |
Add-on $59 / Year |
Add-on $59 / Year |
Included |
| Merchant Account | No | No | Add-on $79 Setup |
Add-on $79 Setup |
Add-on $79 Setup |
Included Setup Free |
| Support | ||||||
| 24/7 Email/Chat Support | Free | Free | Free | Free | Free | Free |
| Forum Support | Yes | Yes | Yes | Yes | Yes | Yes |
| Knowledge Base | Yes | Yes | Yes | Yes | Yes | Yes |
| 1-800 Emergency Support | $15 / Call | Free | Free | Free | Free | Free |
| 1-800 Non-Emergency Support | $45 / Call | $30 / Call | $25 / Call | $15 / Call | $10 / Call | Free |
| Technical Features | ||||||
| CGI/Perl/PHP Support | Yes | Yes | Yes | Yes | Yes | Yes |
| Cron Jobs | Yes | Yes | Yes | Yes | Yes | Yes |
| FrontPage Extensions | Yes | Yes | Yes | Yes | Yes | Yes |
| FTP Accounts | 1 | 1 | 5 | 10 | Unlimited | Unlimited |
| Shell Access | No | No | No | Yes | Yes | Yes |
| Anonymous FTP | No | Yes | Yes | Yes | Yes | Yes |
| Site Backup Software | Yes | Yes | Yes | Yes | Yes | Yes |
| DNS Control | No | No | No | Yes | Yes | Yes |
| Detailed Web Usage Logs | Yes | Yes | Yes | Yes | Yes | Yes |
| Access to Raw Log Files | Yes | Yes | Yes | Yes | Yes | Yes |
| DirectAdmin Control Panel | Yes | Yes | Yes | Yes | Yes | Yes |
| MySQL Databases | No | No | No | Unlimited | Unlimited | Unlimited |
| Uptime Data | Yes | Yes | Yes | Yes | Yes | Yes |
| MX Records | Yes | Yes | Yes | Yes | Yes | Yes |
| POP3 Email Addresses | 1 | 10 | 20 | Unlimited | Unlimited | Unlimited |
| Mail Forwards | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Autoresponders | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited | Unlimited |
| Catch-All | Yes | Yes | Yes | Yes | Yes | Yes |
| Vacation Email Message | Yes | Yes | Yes | Yes | Yes | Yes |
| Web Mail | Yes | Yes | Yes | Yes | Yes | Yes |
| Squirrel Mail | Yes | Yes | Yes | Yes | Yes | Yes |
| Email Lists | 1 | 1 | 5 | Unlimited | Unlimited | Unlimited |
| Spam Assassin | Yes | Yes | Yes | Yes | Yes | Yes |
| Extras | ||||||
| Real Media | Yes | Yes | Yes | Yes | Yes | Yes |
| Windows Media | Yes | Yes | Yes | Yes | Yes | Yes |
| Installatron
Pre-Installed Web Scripts |
Yes | Yes | Yes | Yes | Yes | Yes |
| Tomcat .jsp File Support | Yes | Yes | Yes | Yes | Yes | Yes |
| Award Winning Community Builder, Nitro Fire | No | No | $149 | $149 | $99 | $49 |
